Jane Vs Simple Practice: Is Jane App Worth It for Therapists in 2025? (Full Review + Comparison Guide)

Finding the right practice management software can transform your practice—and your stress levels. But not every platform delivers what therapists truly need.

If you’re looking for a full review article of Jane App — including what it does well, what to consider carefully, and how it compares to top EHR competitors in 2025 — you’re in the right place.

Plus, you can use our promo code NETWORK1MO to try out your new Jane account for 30 days before paying anything!

(ICYMI) Introduction to EHR Software

Electronic Health Record (EHR) software is a crucial tool for healthcare professionals, enabling them to manage patient data, streamline clinical workflows, and improve overall practice management. EHR software, such as SimplePractice, Therapy Notes, and Jane App, provides a secure and centralized platform for storing and accessing client information, scheduling appointments, and conducting telehealth sessions. Managing all aspects of your practice within one platform simplifies administration, increases efficiency, and supports seamless integration of telehealth features.

By leveraging EHR software, practitioners can easily enhance patient care, reduce administrative burdens, and stay compliant with regulatory requirements.

Before You Compare Features: What Therapists Should Consider When Choosing an EHR

Choosing an EHR system is more than just picking the one with the “shiniest” features.

It’s about matching your clinical work, business model, and future goals to a system that can truly support you — without adding unnecessary stress.

Before you even open a feature comparison table, ask yourself a few questions to better match your EHR to your practice needs. This article will also provide suggestions to help guide your decision-making process.

1. What Kind of Practice Do You Have (or Plan to Build)?

Understanding the structure and future goals of your practice is the first step in choosing the right tools to support it.

• Solo Practice: Do you need something lightweight, cost-efficient, and easy to manage on your own as a clinician?

• Group Practice: Will you eventually hire associates or contractors, needing access for multiple users, user management features, and flexible permissions to accommodate clinicians or practice team members?

• Multidisciplinary Clinic: Do you plan to offer services beyond talk therapy (e.g., assessments, wellness services, psychiatry)?

• Insurance vs. Private Pay: Will your practice bill insurance directly, require superbills, or be cash-pay only?

Choosing an EHR built for your practice size now and your growth vision later can save you expensive migrations down the road. But knowing your structure is just one piece of the puzzle—because how your practice is staffed will deeply affect what kind of support systems you need.

2. How Much Administrative Support Do You Need?

Your practice model influences how much admin help you’ll need—and how much of it you can realistically outsource or automate.

• Solo and DIY? Look for platforms with intuitive workflows, minimal manual tasks, and strong built-in automations for scheduling, payments, and reminders.

• Running a team or scaling up? You’ll want customizable roles, user permissions, and centralized systems that keep documentation and billing organized across providers.

• No admin support yet, but planning to grow? Choose tools that can scale with you. Platforms that incorporate user feedback and regularly improve their admin features can keep up as your operations get more complex.

In short: the size of your practice shapes your tech needs—but the staffing behind it determines just how much that tech needs to do for you.

3. What Are Your Non-Negotiables for Client Experience?

• Client Portal Usability: Is it easy for clients to book, pay, access forms, and view their charts without getting confused?

• Secure Messaging: Does the platform offer secure message features for communication between clients and providers? Secure messaging supports privacy, allows for sending messages and notifications, and helps manage care and scheduling within the app.

• Telehealth Quality: If you offer video sessions, is the video platform secure, stable, and user-friendly?

• Privacy + Compliance: Is the platform HIPAA compliant (and PIPEDA if you’re in Canada)? Does it maintain best practices for cybersecurity?

A seamless client experience often leads to better engagement, fewer cancellations, and easier referrals.

4. What’s Your Budget — and What’s Worth Paying More For?

• Startup Budget: Do you need a free trial or lower-cost entry point to minimize risk?

• Long-Term Investment: Are there hidden upgrade costs (like adding insurance billing or telehealth)?

• Value Over Time: Would paying a little more monthly save you hours (and burnout) long-term? Investing in tools that save time and reduce administrative burdens can be worth the extra cost.

• Don’t just compare monthly costs. Compare cost vs. time saved — your energy is part of your business’s bottom line.

Quick Saveable Checklist: Know Before You Shop

✅ What practice size are you planning for?

✅ Will you bill insurance, accept cash, or both?

✅ Do you need automation for admin tasks?

✅ How important is a polished client portal experience?

✅ Are you prioritizing HIPAA/PIPEDA compliance?

✅ What’s your actual budget for setup and growth?

Then, after considering these questions, you’re ready to dive into specific features and comparisons — like the honest review of our favorite EHR, Jane App 🩵.

What Is Jane App?

Jane App is a HIPAA- and PIPEDA-compliant practice management software designed by a clinic owner who couldn’t find a solution that actually worked—so she built her own.

Here is an overview of Jane App's features and functionalities. Today, Jane App supports thousands of practices across North America, offering:

• Scheduling and Online Booking for Multiple Clinicians

• Billing, Insurance Processing, and Payment Collection

• Charting and Secure Client Records

• Virtual Telehealth Appointments (1:1 and Group)

• Integrated Supervision Workflows

• Detailed Reports and Analytics for Monitoring Practice Performance

Why Therapists Choose Jane App

1. Streamlined Scheduling and Online Booking

• Client Self-Scheduling Anytime, Anywhere: Jane offers 24/7 online booking through desktop and mobile apps (available on iPhone and Android), giving clients the flexibility to schedule appointments when it works for them—and giving you fewer interruptions during the day. Clients can securely log in using passwordless login options or biometric authentication like Touch ID or Face ID for quick and secure access to the client portal. It’s one less thing to manage, and a more empowered experience for your clients.

• Automatic Email Confirmations and Reminders: Cut down on no-shows and last-minute confusion with automated appointment confirmations and reminders. Jane sends these out without you having to lift a finger—freeing you up to focus on your clinical work.

• Real-Time Email Tracking for Transparency: Wondering if a client saw their appointment reminder? Jane tracks the status of every email sent, including whether it was delivered, opened, or clicked—giving you clear insight and peace of mind.

• Simplified Appointment Management: Stay on top of your schedule with Jane’s easy-to-use dashboard that lets you view and manage all upcoming appointments in one place. Whether you’re running a solo practice or coordinating a team, Jane helps you stay organized and responsive without added admin stress.

2. Billing, Payments, and Insurance Claims

• Credit Card Processing via Jane Payments: Jane Payments makes it easy to securely process credit card transactions directly through the platform. Whether payments happen at the time of booking or after the session, funds go directly into your account—reducing billing delays and improving cash flow.

• Automated Invoice Management: Jane automates the generation, tracking, and management of invoices, streamlining payment processing and reducing administrative errors for your practice.

• Secure Client Portal for Card-on-File Setup: Clients can safely enter and store their credit card details through Jane’s secure online portal, which includes user authentication to protect sensitive information. This not only saves time at check-in but also enables you to enforce financial policies with less friction.

• Require a Credit Card Before Booking: With Jane, you can require clients to store a card on file before scheduling an appointment—helping reduce late cancellations, no-shows, and unpaid balances. It’s a simple step that adds significant protection for your time and revenue, while keeping the experience smooth for clients.

• Auto-Generated Receipts: Jane automatically emails clients a detailed receipt after every payment, cutting down on follow-up requests and keeping your billing records consistent and compliant.

• Manual Entry for Cash, Check, or E-Transfer Payments: Even if clients prefer alternative payment methods, Jane has you covered. You can manually record cash, check, or e-transfer payments to maintain complete and accurate financial records within your system.

• Direct Insurance Billing with an Upgraded Plan: For practices that bill insurance, Jane’s Insurance Plan upgrade includes direct billing capabilities, electronic claims submissions, and ERA processing—making it easier to manage the insurance workflow from start to finish.

• Enforce Financial Policies with Stored Cards: With credit cards securely stored in Jane, you can charge late cancellation or no-show fees automatically—no awkward follow-ups, no extra admin. It supports your boundaries while maintaining a professional and predictable payment system.

3. Secure Charting and Clinical Templates

• HIPAA and PIPEDA Compliance: Jane is fully compliant with both U.S. and Canadian privacy laws, including HIPAA and PIPEDA. That means your clients’ health information stays protected—and your practice stays in alignment with legal and ethical standards for data security and confidentiality.

• Parent-Friendly Booking for Minors: Jane’s Relationships feature lets parents manage appointments and payments for minors, while therapists stay in control of what each family member can access—protecting privacy without sacrificing convenience. It’s built to balance caregiver involvement with therapeutic boundaries.

• Paperless Intake Forms and Case Notes: Ditch the paperwork and streamline your workflow with secure, digital forms and documentation. Jane makes it easy to collect intake information, record session notes, and track treatment details in one centralized, encrypted system—so nothing slips through the cracks.

  Note: Accurate note-taking is essential for treatment documentation and compliance. Always ensure your notes are thorough and up to date to support effective record-keeping and meet regulatory requirements.

• Access to 50,000+ Ready-to-Use Templates: From validated assessments to evidence-based screening tools, Jane gives you access to a massive library of over 50,000 templates. You can customize and deploy them instantly—saving you time and supporting clinical accuracy.

• Flexible Resource Creation and Seamless Data Import: Whether you’re starting from scratch or switching from another system, Jane makes it easy to build custom forms, adapt existing workflows, and import client data without disruption. That flexibility means you can get up and running quickly—on your terms.

4. Virtual Care: Telehealth Features

• 1:1 Video Included in All Plans: Every Jane plan includes secure, high-quality one-on-one video sessions at no additional cost—making virtual care easy and accessible from day one.

• Group Video (Up to 12 Participants) Available as an Add-On: If you offer group therapy, family sessions, or workshops, Jane’s group video feature supports up to 12 participants and can be added as needed.

• Built-In Waiting Rooms, Screen Sharing, and Chat Functionality: Jane’s telehealth platform comes with helpful tools like private waiting rooms, screen sharing for resources, and real-time chat to support client engagement during sessions.

• Virtual Sessions to Enhance Client Interaction and Engagement: Provide flexible care from anywhere while still maintaining a strong therapeutic presence through secure, easy-to-join video sessions that feel personal and professional.

• Auto-Sent Video Links to Clients: Jane automatically sends video session links to your clients ahead of time, reducing admin tasks and making virtual visits seamless to join.

5. Growth and Team Expansion Ready

• No Charge for Administrative and Support Staff: Jane believes you shouldn’t pay to give your front desk the tools they need. That’s why administrative and support staff (i.e. non-practitioners) can access and use Jane free of charge. This means your receptionist, biller, or virtual assistant can handle scheduling, billing, and client communications—without adding to your monthly costs. Jane also prioritizes customers by offering user-friendly features and responsive support to ensure a positive experience for everyone.

• Add Additional Practitioners and Colleagues Easily: As your team grows, Jane scales with you. You can add licensed practitioners for a monthly fee based on their usage level, and Jane’s onboarding sessions provide step-by-step support to ensure the process is smooth. Whether you’re bringing on an associate, contractor, or intern, setup is quick, intuitive, and fully supported.

• Flexible Licensing Options Based on Caseload: Jane offers two licensing tiers to match your team’s clinical workload. The Half License is perfect for part-time providers seeing fewer than 24 booked hours per week, while the Full License covers those seeing 24+ hours weekly. This flexible structure helps you manage costs while supporting everyone on your team fairly.

6. Supervision Made Simple in Jane

For clinics supporting practicum students, pre-licensed therapists, or any staff under clinical supervision, Jane’s Supervision feature helps streamline oversight and chart review—without added administrative hassle.

• Customizable Supervisory Relationships: A full-access user can link supervisors and supervisees, and decide whether a supervisor’s signature is required on every chart or only when needed—offering flexibility for different licensing and training requirements.

• Built-In Feedback and Approval Workflow: Supervisors can review submitted notes, provide feedback directly within the chart, and either sign off or send it back for revisions. This keeps the process clean, collaborative, and fully documented.

• Real-Time Chart Revisions: When a chart is returned, supervisees can easily view comments, make necessary edits, and resubmit it for final review—ensuring nothing falls through the cracks.

• At-a-Glance Dashboard Alerts: Both supervisors and supervisees can access charts that need attention right from their dashboards, so tasks don’t get buried in inboxes or forgotten.

• Clear Chart History for Compliance and Oversight: Every chart tracks its revision timeline—who reviewed it, when it was returned, and when it was signed—supporting transparent supervision and clinical accountability.

• Multiple Supervisor Support: Supervisees can work under multiple supervisors, making Jane even more adaptable to academic and agency settings.

Thinking about trying Jane App?

Use code NETWORK1MO when you create your account and enjoy 30 days free to explore every feature at your own pace.

Switching to Jane: Support You Can Count On

Transitioning to new software can feel overwhelming—but with Jane, you’re never doing it alone. From your first import to your tenth support call, our award-winning team is here to walk with you every step of the way.

• Free and Secure Data Import from 500+ Systems (Even Paper!): Whether you’re moving from another platform, other software, or dusty filing cabinets, Jane’s Import Specialists make the transition smooth. You can securely upload your files directly from your account, and for added security, include a password to protect zip files during transfer. Schedule the import at a time that works for you.

• 1-on-1 Personalized Setup Consultations: Book a private onboarding call to walk through your account setup with an expert. From form building to practitioner permissions, we’ll help you tailor Jane to fit your practice’s unique needs—without overwhelm.

• Resources for Every Learning Style: Some folks want a step-by-step guide, others prefer videos, and many just want to talk to a human. Jane offers it all—Jane University, live webinars, how-to videos, a comprehensive Help Center with searchable support articles, and live support so you can learn your way, on your time.

• Unlimited, Responsive Customer Support: Need help fast? Call, email, or chat with our Support Team six days a week—with average wait times under 2 minutes. Whether it’s your first day or five years in, support is always included (and never outsourced).

• No Hidden Fees, Ever: Jane keeps pricing simple. Every subscription includes unlimited file storage, unlimited support, free admin accounts, and transparent monthly billing—no contracts, no surprises.

How Jane App Stacks Up Against Other Practice Management Software

Feature	Jane App	SimplePractice	TherapyNotes
Best For	Multidisciplinary or growing solo practices	Single-service mental health practices	Insurance-based solo or group practices
Pricing	$39–$99+ /month	$49–$99+ /month	$59–$69+ /month
Free Trial	30 days free w/ code NETWORK1MO	7 day free trial - no code needed	30 days free trial - no code needed
Telehealth	1:1 included; Group add-on ($)	1:1 included; Group add-on ($)	1:1 included; Group add-on ($)
Insurance Billing	Available with Insurance Plan upgrade	Available for an extra cost	Available for an extra cost
Customizable Notes	Yes; plus 50,000+ templates	Yes; smaller built-in templates	Structured templates; limited customization
Mobile App	Client-facing app only; Web for practitioners	Client & practitioner mobile apps	No dedicated app (web browser only)
Customer Support	Phone, chat, email	Chat, email, video, phone	Phone, chat, email
HIPAA/PIPEDA Compliance	Yes	Yes	Yes
Gift Card Sales and Tracking	Yes (built-in)	No	No
Email Notification Tracking	Yes (delivered/opened/clicked tracking)	Analytics available in report form	No detailed tracking
Flexible Licenses (Half/Full)	Yes (Half license <24 hrs/wk)	No	No
Multi-Location Management	Yes (single account, no extra fees)	Partial/more complicated setup	No (designed primarily for single location)
Supports Supervision	Yes (multi-supervisor support)	Single Supervisor	Single Supervisor

✅ Unique Features You Only Get with Jane App

Feature	Jane App	SimplePractice	TherapyNotes
Extensive Clinical Template Library	✅ (50,000+)	⚠️ (limited)	⚠️ (structured only)
Website Integration (Clinic Sites)	✅	⚠️ (separate)	❌
Built-in Gift Card Management	✅	❌	❌
Email Notification Tracking	✅	⚠️	❌
Flexible Licensing Options	✅ (Half & Full)	❌	❌
Multi-Location Support	✅	⚠️	❌
Card on File Required to Book	✅	❌	❌
Supervision Friendly	✅	⚠️	⚠️

📌 Key Takeaways: Is Jane App Worth It for Therapists in 20

Choosing the right EHR isn’t just about features—it’s about finding a platform that fits your practice structure, admin needs, and long-term goals. Jane App stands out in 2025 by offering a flexible, therapist-first system that scales with you, whether you’re solo, growing a group, or integrating a multidisciplinary team.

Jane excels in streamlining the admin side of your practice—from secure scheduling and payments to HIPAA-compliant charting and customizable forms. Its client portal and telehealth tools offer a seamless experience for clients, while features like supervision workflows and role-based permissions support clinical oversight and ethical standards.

Therapists also love Jane for its fair, transparent pricing (no hidden fees, no contracts), responsive customer service, and a support team that actually knows what it’s like to run a clinic. With features like card-on-file enforcement, detailed email tracking, and group video add-ons, Jane balances professional boundaries and convenience without extra burden.

If you’re switching from another system or moving off paper, Jane’s import specialists and onboarding resources make the transition smooth. And with the promo code NETWORK1MO, you can try Jane free for 30 days—no risk, just clarity.